Help articles
Explore our comprehensive library of help articles, providing guidance on all features of the system.
Schedule and booking
- Private comment in the schedule
- Mass editing
- How do staff view their own schedule?
- Extend the schedule
- Create an instructor/responsible user
- Create a schedule for the reception staff
- Booking type with cost
- Booking Wizard
- Book participants on activities (staff)
- Time rules
- Add an activity to the schedule
- Create a booking type
- Create a location
- Floating booking time
- How do I see which participant hasn’t checked in?
- Override default schedule settings
- Resources
- Cancel an activity and notify participants
- Templates
- 🔑 Keys – easy door access
Miscellaneous
- Change terms and conditions
- Bruce & Classpass
- My results
- CRM Go
- Analytics
- Attributes and multivariate products
- Accepted Terms & Agreements
- Dashboard
- Roles
- Epassi payment button
- Zoom
- Webshop
- Visitor counter
- Upload video to Vimeo
- SSO Login
- Promotional codes
- Pair Parakey with Wondr
- Media bank
- LOK feature in Wondr
- Is it possible to set up a video library in Wondr?
- Inventory balance
- Installing your own check-in station (Windows)
- Installation guide for Wondr check in station
- Create a product for sale at the checkout or online store
- Branding
- Loyalty Go
- CRM Complete
Reports
Economy
Marketinghub
External website
Payments
- Credit an order
- Set up direct debit authorization (Autogiro)
- Remove/change direct debit authorization via Autogiro
- Remove payment card from user profile
- Pott account for wellness
- Postpone payment
- Other payer
- Multiple payment methods for the same user
- Invoices
- Failed payments
- How to Use AvtaleGiro
- Create a payment plan
- Connect Wondr to Fortnox billing
- Gift card
- Create a collective invoice for companies
- Create invoice recipient
- Queue in-store payment with monthly withdrawal
- What payment methods are supported by Wondr?
Wondr support
Smart rules
- Booking reminder X number of hours before session
- Automatic message to customer after X number of sessions
- Email when a payment card har expired
- Wish user a happy birthday
- Warnings
- Unblock a user who has paid a failed order
- Reminder about payment cards that are about to expire
- Create a button on user profile
- Block customers after X numbers of missed sessions
- Block customer in case of missed payment
- Automatic notification after X number of days of inactivity
- Automatic penalty for missed activity
- Automatic reminder X number of days before subscription expires
- Issue warning after missed activity
Punch cards
Communication
Subscriptions
- Create an annual subscription
- VAT changes in Denmark and automatic membership transitions
- Automatic membership transitions
- Unfreeze a frozen subscription
- Staff discount on subscriptions
- Sales channels
- Subscription with time limit
- Subscription groups
- Subscription categories
- Customize a subscription
- Users can choose which subscription to register the booking to
- Member can terminate subscription
- Create an ongoing subscription with monthly payment
- Cancel a subscription (staff/admin)
- Create new subscription
- Freeze subscription
- Subscription history
- See current customer binding period
- Sell subscriptions via reception
- Members can purchase multiple subscriptions themselves