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Create new and change email layout

The default layout controls the end phrase for all emails sent from Wondr, here is how you can view and edit it. 

Standard

The default layout controls the closing phrase for all emails sent from Wondr. For example, it could be:

"Sincerely, Gym X"

or

"Greetings from your friends at XXX".

There is a layout from the start so you don't have to make any changes, this is completely optional. Without any changes, the layout looks like this:

Code form:

Email template showing dynamic placeholders for user and facility details, a message body, and download buttons for the App Store and Google Play.

Text form:

Email preview showing a personalized greeting, template content, sender name, and app download buttons for the App Store and Google Play.

The name will of course be changed to the customers name and your facility name will be automatically retrieved.

The images are automatically linked to the Wondr booking app.


Change the default layout

  1. Go to Settings>Communication>Email.

  2. Click the plus sign next to "Email Layouts".

  3. The default layout will be copied to your new layout. This is when links to the booking app and codes that retrieve information such as name, textual content and facility name are retrieved.

  4. Change the selected settings, an explanation for each can be found below

Email settings page showing email layouts, welcome emails, and a list of email templates with their assigned layouts and actions.

Edit email template view showing layout selection, language tabs, subject field, content editor, and a live preview.

Name

Enter the layout name (internal only).

Default layout

If this layout is to be the default for all mailings that are made, this box should remain checked. Then all mailings from now on will use this layout instead of Wondr's standard. If it is not to be used on all but only on a few, then uncheck this box and instead go to the mailings that should have it and change the layout.

Content

In the box on the left you can change the text and the box on the right shows how it will look. Change the text to the way you want it. An explanation of the different codes can be found below:

$(user.User.first_name) $(user.User.last_name)

Gets the recipient's first and last name (e.g. Sara Eriksson). For example, if you want to be a little more informal and just write "Hi Sara", simply delete $(user.User.last_name) and keep $(user.User.first_name).

$(content)

Retrieves all text from the email template that is sent out. So this should NEVER be deleted because then the email text will not be retrieved and the recipient will only receive "Hello XXX With best regards". Read the article Create a welcome email to learn more about how to change the email text.

$(facility.Customer.name) $(facility.Facility.name)

Retrieves your facility name. Can be removed and replaced with anything of your choice.

$(website_url)

Adds a link to your website. Can be removed if you don't want to link to it in this email.

Links to booking app

They are there by default and can be marked and deleted if you don't want them in the layout. If they are accidentally deleted, just click the "Add app links" button and they will be restored.

 

Last updated: 7/7-2025