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Cancel an activity via the app

Step-by-step guide to cancelling an activity via the Wondr booking app.

To cancel an activity via the app, do this:

  1. Click the "Schedule" button on the app's home page. NOTE: Do not click "Book a session" because then you will be taken to the customer view and administration is not possible there.
  2. Scroll to the activity you want to cancel and click "View".
  3. Click the edit button (the pencil).
  4. Scroll down to the bottom of the window and click "Cancel Activity".
  5. Enter a reason, such as "Illness" or "Too few booked". If all booked participants are to be notified, simply leave the "Send notification to booked participants" checkbox checked. If it is unchecked, the booked participants will not be notified.
  6. Then click "Save" and the session will be canceled and the reason will be visible in the schedule.